Aug 092022
 

Ratings

Doordash ratings have shown tremendous improvement in market share, as related to food delivery, between . This is mostly due to the utilization of data the company has collected from customer ratings and reviewsments from feedback portals on the mobile app have been invaluable in this respect and have given Doordash competitive advantage over its competitors.

However, Doordash is not BBB rated and carries a TrustPilot rating of 1.2 out of 5. In addition, other market analyses score the company 1.5 out of 5.

Yet, on a positive note, 24/7 delivery is free and customers are awarded credits when referring the service to relatives or friends.

What Can Be Ordered via Doordash?

Doordash gives customers access to fare from over 300 000 local and national restaurants across the US, Canada, and Australia. Delivery comprises goods from convenience outlets and grocery stores, not to mention breakfast, lunch, and dinner from the likes of Asian, Italian, Seafood, and vegan eateries and takeout menus amongst others.

Comparison to Doordash

Food delivery services like Doordash can be found nationwide. So, when comparing different alternatives, how do they measure up? We put Doordash to the test alongside its most prolific competitors.

UberEats vs Doordash

  • Incorrect food orders and deliveries
  • 24/7 delivery service
  • Pre-orders can be placed a week in advance
  • Access to specific dietary requirements and food ingredient lists
  • Customer services based in India

When comparing UberEats vs Doordash, UberEats trumps other companies by having the cheapest food delivery app. Uber counts the likes of Uber ride-hailing service and UberEats on-demand food delivery service, as well as recently acquired alcohol distributor Drizly, among its arsenal of products and services and seems unstoppable.

Pricing

UberEats incorporates several tariffs into the total delivery fees. A small order of less than $10 will incur a charge of $2, while one below $15 will cost $3. Other fees include a delivery adjustment fee in the event of order details changing before delivery can be completed in addition to a service fee of between $3 and $5. These fees are dependent on location and subject to the availability of delivery drivers.

A recent addition to UberEats costs is a CA driver fee, available on several top food delivery apps, which benefits driver healthcare, insurance coverage, and minimum earnings guarantee.

Features

The UberEats app was designed to give access to menus, reviews, and multiple payment options via IOS, Android, and web browser inquiry. UberEats thus offers customized choices and options to select dishes or full-menu options by means of its unique AI-guided mobile app. Another feature, Restaurant Manager, gives proprietors access to special promotions and in-app exclusive deals.

UberEats Rewards Program offers 1 point per $1 spent. Similarly, credits can be obtained through gifts, referrals, or bonuses. Points and credits earned can be spent on any Uber platform.

Reviews

In conducting an Uber eats review, we learned that, while it has been in business for over 12 years, it is not yet BBB accredited or rated. In addition, only 2.4% of reviews received over the last year have been positive to an extent.

Most customers complain about consistently bad customer service, incorrect orders, and problems securing refunds. Regardless, it is seen as one of the cheapest, fastest delivery services available at present and one of the most probable competitors of DoorDash in the USA.

Postmates vs Doordash

  • Inconsistencies with credit card payments
  • Cashless payments
  • Excessive delivery tariffs
  • Delivery from non-partnered restaurants and merchants
  • Delivery of a large variety of items, including alcoholic beverages

Postmates is an on-demand food delivery and pick-up service available across 50 American states. Owned by Uber Inc, Postmates delivers food, groceries, alcohol, and any other conceivable item to your doorstep or curbside from regional suppliers. In a food delivery service comparison, Postmates rates among the best.

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