„This seeking is actually tragic and exasperating, as well as the conclusions seem to confirm the fresh allegations that Navient improved their payouts of the unfairly steering pupil borrowers towards forbearance when one was often the poor financial choice for them,“ Warren told you inside the a letter to Navient the other day.
As an element of its inquiry, DoE auditors listened when you look at the towards in the 2,eight hundred randomly selected phone calls to help you individuals out-of 2014 so you can 2017 away of a batch off 219,one hundred thousand. Continue reading »