If you’re unhappy with any part of our solution, we wish you to receive in contact by:
We’ll do our better to resolve your issues by the finish for the business that is third after getting your grievance. We will issue a written acknowledgement within five working days and our written final response within eight weeks of receiving your complaint if we are unable to resolve your concerns. Comprehensive contact information when it comes to Ombudsman are shown below.
Our last response will show you installment loans near me that you’ve got ultimate recourse to your Financial Ombudsman provider. We’ll enclose their standard explanatory leaflet should you intend to escalate your problem for them. You need to do that within 6 months regarding the date of y our last reaction or they might not consider carefully your problem after that timing.